Kelly Brook UK

Web Hosts

Kelly Brook UK has, unfortunately, been on a lot of different web hosts over its time on the internet. Web hosts have, in many cases, been less than honest about the services that they provide.

To show my dissatisfaction with the situation I have created this web page to demonstrate some of the treatment I have got. Amazingly, this isn't a complete list. Some hosts have simply died for a few days, forcing me to move it to somewhere else. Whilst this is not the same as suspending my unlimited account for reaching a limit, it is annoying nonetheless. They are not included here.

Please note, I have included the IP owner and RDNS host name in each case. I am NOT indicting these companies in any way, merely showing who is further up "the chain". They may, in some cases, have put pressure to bear on the resellers.

Weh Hosting 101 (thehosting101.com)

This one was called "RESELLER WEB HOSTING,UNLIMITED SPACE & DOMAINS 13/MONTH" and again, just a couple of days before the familiar "hosting suspended" page and login disabled. I emailed the address from which the setup instructions came from with no reply. Eventually I logged a ticked in their lpanel system at which point I was told I "cannot use our servers to as a place to download files or as a storage place for your files". Funny thing is, I was doing neither of these things. I replied to their ticket and they deleted the whole ticket! Finally, after opening a new ticket, they agreed to a refund.
IP owner: Global Net Access, LLC
RDNS: toronto.dnsdc4.com (Fat Network Inc.)

Wirehost (wirehost.ws)

This one had the heading of "UNLIMITED HOSTING- JUST $8/YEAR L00K!!!!!!" and lasted a couple of weeks. My site showed a "Hosting Suspended" page and my login stopped working. I sent an email to enquire why this has happened (again they didn't bother to let me know!) and I was told my site was using too much CPU and/or memory. I was told I should have read the TOS, which wasn't surprising, UNLIMITED was plastered all over the ebay advert but the TOS was in an un-clickable link at the base of the page and basically says "if you use too much cpu/memory we'll kick you off. oh and we are the sole deciders of what defines too much and we don't need to give your proof". The web host's sales page has mysteriously disappeared at the time of writing.
IP owner: WebHostPlus
RDNS: hs225-111-66.ftl-nj.webhostplus.com (Webhost Plus Inc.)

Ziggy Host (ziggyhost.com)

This auction was sold as "UNLIMITED SPACE & BANDWIDTH WEB HOSTING /w CPANEL" and lasted under 2 weeks. My site showed a "Hosting Suspended" page and my login stopped working. I sent an email to enquire why this has happened and I was told one particular image was loading thousands of times per second. Funny, I haven't touched the code in weeks, why would it suddenly happen now if it was a problem on my side? Fees were refunded and the system administrators (presumably Fat Network) were blamed.
IP owner: ThePlanet.com
RDNS: seattle.dnsdc.com (Fat Network Inc.)

Prolink Hosting (prolinkhosting.com)

This auction was sold as "UNLIMITED Webhosting DISK/SPACE WEB HOSTING FANTASTICO" and lasted all of 3 days. My site showed a "Hosting Suspended" page and my login stopped working. I sent an email to enquire why this has happened and I received an apology and a refund. He implied that the server admins disabled my account without telling him.
IP owner: ThePlanet.com
RDNS: 226.70-86-148.reverse.theplanet.com (The Planet)

Grid Web Host (gridwebhost.co.uk)

I won this Ebay auction titled as "Hosting UNLIMITED WebSpace & Bandwidth YEARLY Package". No more than 2 weeks into my hosting "experience" with them, my website was showing a "Hosting Suspended" page with instructions to contact the Administrator. Fine, I thought, and sent an email. The reply said that I "may have spammed the server", and that they would look into it. 2 hours later I requested an update, and since that time I have had no reply. The page now shows "Bandwidth Exceeded" and the cPanel login doesn't work.
Update: after 2 weeks I got a reply to say "Yes all is fixed now, sorry we had a security update.". Crappy excuse, crappy response time, just plain crap. Having gone back and given them a second chance, I find they imposed a bandwidth quota on my account within cPanel. "It's just for display purposes" I was told. Sure enough, when the cap was reached my site showed a "Bandwidth Exceeded" page. No third chances.
IP owner: Layered Technologies
RDNS: pinpoint.dedicatedplace.com (Dedicated Place)

Pinpoint Hosting (pinpointhosting.com)

I did not directly sign up with a package from Pinpoint Hosting. However they run the server which Grid Web Host (above) use. The reason I contacted Pinpoint Hosting at all was an interesting one. I received an email regarding an Ebay auction for an HP iPaq. It was notable because it was from lewis@pinpointhosting.com - same domain as the Grid Web Host server. After emailing him back he did little more to help than try to sell me more hosting. When challenged about why he sent me an email about his auction he said it's a "one off thing that I have done". Using email addresses from customer account details to send unsolicited emails about his Ebay auctions? Disgraceful.

Usmanbiz (usmanbiz.com)

This account lasted almost two months and was titled "Host 3 Domains with Unlimited Space & Bandwidth". Not really all that unlimited, as one day may website was showing a "Site Suspended" holding page and the login was disabled. Web hosts never seem to bother contacting their customers when they suspend a site, they just leave it up to you to contact them. No warnings either, they just flick the switch. Anyway, they told me I was using some percentage of server resources and said if I remove that domain from the account then they would unsuspend it. Well great, that was the only domain I was hosting with them! Needless to say, that was the end of my relationship with Usmanbiz.
IP owner: Global Net Access
RDNS: denver.dnsdc.com (Fat Network Inc.)

TranceHosting (trancehosting.com)

This account lasted about a month and was titled "Cpanel Hosting-Unlimited Storage&Bandwidth". I was told that my website had "100's of WWW connections" and that my hosting had been suspended for "inappropriate use of server resources". Once again, unlimited did not mean unlimited.
IP owner: Global Net Access
RDNS: phoenix.dnsdc.com (Fat Network Inc.)

Time2Host (time2host.co.uk)

This account lasted just a day! Title of auction was "* Web Hosting * Unmetered Webspace & Bandwidth * 1 Year". It actually turned out to be one day, apparently my website was "deemed to be of an adult nature by some of our visitors and staff". Weird, I don't see any nudity on this website. Certainly nothing that would be deemed "adult nature" in the United Kingdom. I feel this was just an excuse after they saw usage statistics for the first day. I'm also amazed that so many "visitors and staff" had complained about this website after spending just 24 hours on their servers. No-one ever emails me to complain!
IP owner: Layered Technologies
RDNS: server7.siterollout.co.uk (siterollout.com)
Update 15 July 2007: I have been contacted to inform me that time2host.co.uk is now under new ownership.